If your application does not have a digital onboarding user journey and you require engagement with prospect users to set them up on your application. You can take advantage of Tapico's sales lead functionality.
As part of your Application setup on the Tapico Developer Portal on the Basic Details page you are asked to enter a Sign-Up URL for your application this will direct the end-user to your self service onboarding journey for new users when they select your application in a partner app store for the first time. This is the preferred option as it provides a seamless experience for the end-users.
However, if your application does not support a self service onboarding journey for new users you can select to capture their contact details. From which you can organise to onboard them manually.
The end-users contact details will be sent to the email address you have added under the Sales Email input field. Please ensure that this is actively monitored by the relevant team within your organisation so you can reply and follow up with prospect new users.
Updated about 2 years ago